THIS WHOLE PAGE NEED TO BE MOVED TO TRAINNG If Something Happens to You
Quick guidance to make sure your pet is safe and cared for when an emergency affects you.
Choose the situation that applies now.
This guidance is for your pet’s safety and care.
⚠️ This section does not provide human medical or first-aid advice. If someone needs urgent medical help, contact the local emergency services immediately. If you do not know the local emergency number, 112 is an international emergency number available on many mobile networks worldwide.
If Something Happens to You — Keep Your Pet Safe
Take care of your pet when something happens to you.
(This guidance does not provide human medical or first-aid advice.)
🐾 Your Pet Is With You
If you are being taken to hospital, evacuated, rescued or otherwise have to leave your pet, tell the people helping you that your pet is with you.
Find out whether your pet can stay with you. If they cannot, make sure you know who is taking them, where they will be taken and how to contact the person caring for them.
Tell them about any medication, medical conditions or important behavioural needs.
📍 Your Pet Is Somewhere Else
If you have been taken away or cannot return to your pet, tell someone immediately that your pet is alone and needs help.
Give them your pet’s exact location, how they can reach them and anything they need to know about immediate risks or essential care. Give them your contact details and get theirs.
Ask them to confirm when they have reached your pet and that your pet is safe.
❓ Helping Someone Who Cannot Respond
You are helping someone who is unconscious, unresponsive or otherwise unable to tell you about their pet.
Find out how to make sure a pet with them — or a pet that may be somewhere else — is not overlooked.
If something has happened to you:
● Tell someone you are travelling with a pet.
● Tell them exactly where your pet is.
● Make sure someone takes responsibility for your pet if you cannot continue caring for them.
● Tell them about any medication, medical conditions or other immediate needs.
● Get their contact details.
Give them the contact details of anyone you are travelling with who can help with your pet.
Travelling alone? Say so clearly. Tell them there is nobody else travelling with you who can take over your pet’s care.
If you are helping someone who cannot respond:
● Check whether a pet is with them or may be somewhere else.
● Make sure any pet with them is kept safe and accounted for.
● If a pet may be elsewhere, look for clearly identified pet emergency information.
● Establish whether anyone travelling with them can take responsibility for the pet.
Do not assume that because no pet is present, no pet is involved.
Something Has Happened to Me
Select the situation below for fast, step-by-step help.
These steps help you make sure your pet is safe and cared for if you cannot continue caring for them yourself.
🐾
My Pet Is With Me
—
Someone Can Take Over
Your pet is with you and someone you are travelling with can take responsibility for them.
🐾
My Pet Is With Me
—
No One Can Take Over
Your pet is with you, but nobody you are travelling with is available or able to take responsibility for them.
My Pet Is Somewhere Else
—
Someone Can Reach Them
Your pet is somewhere else and someone you are travelling with can reach them and take over their care.
📍
My Pet Is Somewhere Else
—
No One Can Reach Them
Your pet is somewhere else and nobody you are travelling with is available or able to reach them.
Helping Someone Who Cannot Respond
Use these steps if the person is unconscious, unresponsive or otherwise unable to tell you about their pet.
Follow the appropriate emergency, first-aid or medical procedures for the person first. These steps help you make sure their pet is also safe and cared for.
🐾
A Pet Is With Them
A pet is present and needs to be kept safe while you establish who can take over their care..
📍
You Know Their Pet Is Somewhere Else
You know the person is travelling with a pet that is not with them and may need someone to reach it.
❓
They Are Alone
—
Not Sure If a Pet Is Involved
The person has been found without a companion and you do not know whether they are travelling with a pet.
👤
They Are Alone
—
You Know a Pet Is Involved
You know they are travelling with a pet, but no travelling companion is present to take responsibility.
Your Pet Travel
Companion
Everything you need to prepare, travel and respond — wherever the journey takes you.
Help
Requirements
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📱 Emergency Hub in Your Pocket
Access guidance to help keep your pet safe and cared for if an emergency affects you, wherever you are travelling.
Emergency & Safety Readiness
These guides and checklists help you build emergency readiness before you travel.
They are not for real-time emergencies.
